F.A.Q.

Founded by a 4th generation firefighter, Three Shield exemplifies honor, courage, and unity for all Three Branches.
What shipping methods are available?
We ship USPS First Class to anywhere in the United States. For larger orders we use USPS Priority Mail.
How Long Will It Take To Get My Package?
We usually deliver the next business day after you order. Depending on your location from Cincinnati, Ohio, you should expect your package in 1 to 3 business days after your package has been shipped.
Do You Ship Internationally?
We currently do not but we have plans to in the future.
What Payment Methods Are Accepted?
We accept all major credit cards as well as paypal.
How Can I Cancel Or Change My Order?
You can contact us at any time here to cancel or change your order before it ships.
Do I need an account to place an order?
No, you do not need an account to place an order. You can also check on the status of your order at any time without having an account as well.
How Do I Track My Order?
You can track your order at any time using the tracking number in the automated email you will receive when your order has shipped. You can also track your order at anytime before, during, or after your order has shipped by going to the following page here and entering your order id and email.
How Can I Return a Product?
We guarantee 100% satisfaction with our products and you can request a return within 30 days of receiving your order by contacting us here.
Who should I contact if I have any questions?
You can contact us at any time by filling out the form located here or by calling our number at 513-555-5555.